Ordinary dramas in the life of an organisation

Somewhat like life at home, we notice the need for effective communication most from evidence of its absence. Unfortunately, where managers neglect communication, in times of economic difficulty they may well face an uphill battle to get the most from their people. Not for nothing have well-chosen words been called the coinage of ordinary dramas of organisational lives.

Research in the method of tructural analysis of social behaviour indicates how it offers powerful lessons about how congruent your behaviour is. You can learn how to apply this research consisstently so that how you communicate with other people fits well with how to communicate when no other person is the direct object of your actions.

 A red curtain - what role lies behind it?

Coaching and communicating


It's not unusual for senior managers as much as team leaders to feel ill-at-ease about communication challenges of their work. Yet it goes with the territory of managing. Fortunately, the right coaching can make just the difference needed to help the ill-at-ease manager to raise his (or her) performance as a communicator by figuring out the role or roles to adopt in which he can be heard, as need be.

Communicating about 'health' at work presents interesting challenges about the boundaries between personal or 'private' life and work and sometimes forms of disability that are 'public'. Sensitivity is called for as well as respect for boundaries of legitimte comfort zones of employees, at any level. At the same time, where matters are managed with the right blend of integrity and creativity, considerable progress can be made to establish norms that are widely accepted as setting a useful basis for meeting common interests of employer and employees.

Newsletters

Thoughtfully prepared and tastefully produced newssletters can become powerful means of binding people together when a need arises to lift performance. They don't have to be expensively printed. But their impact becomes strong only when they are seen as two-way forms of communication about things that matter to everyone involved in the workplace.

In a sense acting like theatre progammes, smart risk areasletters contribute to the dramas of healthy lives at work and to the wellbeing of actors at all levels.